Privacy Policy & Terms
Introduction
Welcome to Virtual Dokan. We are committed to protecting your privacy and ensuring you have a positive experience on our website. This policy outlines our practices regarding data collection, usage, and your rights as a customer.
1. Terms & Conditions
By using Virtual Dokan services, you agree to the following terms:
- All products and services are provided "as is" without warranties of any kind.
- You are responsible for maintaining the confidentiality of your account credentials.
- We reserve the right to modify or discontinue services at any time.
- Unauthorized use of accounts may result in immediate termination.
2. No Refund Policy
Please be advised that Virtual Dokan maintains a strict NO REFUND POLICY.
Once a product or service is purchased, processed, and delivered, we do not offer any money-back guarantees or refunds under any circumstances. We encourage you to read the product descriptions and terms carefully before making a purchase.
3. Product Warranty
We stand behind the quality of our products.
While we do not offer refunds, all our products come with a specific warranty period as mentioned in the product description. If you face any technical issues with your purchased account or subscription within the warranty period, we will provide a replacement or fix the issue to ensure you get the full service you paid for.
4. Information We Collect
We collect information necessary to process your orders and improve your experience, including:
- Name, email address, and phone number.
- Transaction details (we do not store sensitive payment card information).
- Login information for account management.
5. How We Use Your Information
Your information is used solely for:
- Processing and delivering your orders.
- Providing customer support and warranty services.
- Sending important updates regarding your services.
6. Security
We implement a variety of security measures to maintain the safety of your personal information. Your account is protected by your password, and we urge you to keep your password confidential.
Contact Us
If you have any questions regarding this privacy policy or warranty terms, please contact us via our support channels.